Our insights from the largest retail exhibition in Europe.

Düsseldorf, Germany, became the epicenter of innovation in retail, bringing together leading industry experts at the EuroCIS 2025 exhibition. Among the participants was Dmytro Agapov, CEO of CHM Software, who shared his impressions and key takeaways from the visit.

EuroCIS: A Platform for Innovation and Partnerships

EuroCIS is not just an exhibition but a true hub of technological solutions for retail and hospitality businesses. CHM Software regularly participates in such events worldwide, and Düsseldorf was no exception.

Key Goals of the Visit

• Exploring POS solution trends: both software and hardware.
• Searching for new equipment: to recommend to CHM Software partners worldwide.
• Expanding the partner network: meetings with existing and new partners, discussing new markets for the PayKit POS product.

The last time CHM Software attended EuroCIS was in 2019. This year, it was crucial to assess whether PayKit POS meets current market trends. The answer is a resounding yes! Our product not only meets industry demands but is also gearing up for an even bigger breakthrough in 2026.

Trends 2025: What Has Changed Since 2019?

The world of retail is rapidly evolving, and the EuroCIS 2025 exhibition has been a prime example of how technology is shaping new industry standards. Compared to 2019, when CHM Software last attended this event, the market has undergone significant changes. Here are the key trends we’ve identified:

1. Compact POS Solutions

In 2019, most POS systems were bulky and required substantial installation space. However, today, compact and modular solutions dominate the market, allowing businesses to save space while ensuring convenience for both customers and staff.

PayKit POS fully aligns with this trend. Our system is designed to meet modern requirements, enabling it to operate efficiently in both small retail stores and large supermarkets. We actively collaborate with leading hardware manufacturers to provide our clients with the most advanced solutions.

2. Self-Service Checkouts

In recent years, the number of self-service checkouts has increased significantly, especially in the retail and hospitality sectors. This trend is driven by the growing demand for faster service and minimal human interaction.

CHM Software already has a successful solution for retail, and soon we will introduce the PayKit self-service checkout for the HORECA industry. This solution will help food service businesses automate ordering and payment processes, reduce queues, and enhance customer satisfaction.

3. AI in Retail

Artificial intelligence is becoming an integral part of retail. Companies such as Toshiba and Rongta are actively implementing AI for product recognition, customer behavior analysis, and personalized service.

PayKit POS will also incorporate AI features to help our clients improve business efficiency.

Partnerships: New Horizons

PayKit POS is already collaborating with numerous POS equipment manufacturers featured at the exhibition. Notably, meetings with partners provided opportunities to discuss new contracts and expansion into new markets. In particular, a representative from WinTec suggested focusing on the UAE and Saudi Arabian markets. A big thank you to Dmytro Pukhov for the valuable recommendations!

A surprising yet highly pleasant meeting took place with Viktor Proshunin, the founder of one of the largest equipment importers in Ukraine. The discussion covered a wide range of cooperation possibilities, from classic POS systems to mobile and self-service checkouts.

EuroCIS 2025 has been a crucial milestone for CHM Software. We not only reaffirmed our competitiveness but also outlined new directions for growth. CHM Software is moving forward, shaping the future of retail together with you!