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+80% Staff optimization: «Мікс Март» Case
How PayKit helped the convenience store network restore full control over the business and eliminate 80% of inefficient staff
Results in just 3 months
80%
staff optimization
104
retail outlets under full control
100%
inventory without stopping trade
+100%
restoration of full control over the business
Problems
The owner of the «Мікс Март» network faced the inability to manage more than 25 retail outlets manually, losing control over the business. This led to inefficiency and manipulation by staff who worked "for themselves" rather than for the owner. The implementation of the system also met with resistance from staff. The main problems were:
- Manual management
- Loss of control
- Staff manipulation
- Resistance to change
Solutions from PayKit
- 01 Implementation of PayKit POS — the classic PC version of PayKit POS with the necessary equipment (monitor, scanner, receipt printer) was installed at cashier workplaces
- 02 PayKit Cloud integration — the PayKit Cloud cloud analytics system was integrated with the client's back office for accounting
- 03 System control — a strict policy regarding the use of the system was implemented, which made it possible to establish effective control
- 04 Business process audit — PayKit specialists conducted a full audit and selected a comprehensive solution
Client testimonials
«Without automation, control is lost. Investment in automation pays off astronomically. It was important to establish a proper control system so that the actions and results of sellers could be tracked. We weed out those who came to steal, but those who came to earn can earn well».
